Shop Info


TAT- All orders have a turnaround time of 2-3 weeks excluding weekends and holidays. This excludes any collab items (such as leos, dresses, skirts), as these items are handmade and experience TAT from both shops. These items are shipped within 6 weeks.

 

Refunds/Exchanges: All sales are final, no orders shall be refunded for any reason, no exceptions. If you are unhappy with your product, exchanges are accepted within 30 days of receiving for unworn items only. Body products and grab bags are not eligible for return. 

Shipping: All orders are shipped via USPS First Class or Priority Mail. Tracking is provided upon completion of your order. If your order has not been received please contact your local post office and provide your tracking number, or send us an email and we will do our best to assist. 

For all questions or concerns, please email truehueinfo@gmail.com